If you face a genuine risk to your life or property, call
Emergency Services on
000.
Network Provider
Your local network service provider is responsible for handling power outages and network faults. You’ll find their contact details listed on your Utility Shop bill.
Other urgent issues
For all other urgent electricity or hot water issues, please contact Utility Shop on 08 7127 1510. This number is available for emergencies only.
If you’re unsure whether your situation is an emergency, please visit our FAQ page for guidance.