Move IN

Services required(*)

Electricity Hot Water

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* Unmetered Appliance Services such as your natural gas cooktop and oven will be charged as part of your hot water account.

Property

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Move In Date

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Account holder details

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First Name(*)

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Date of Birth

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Mobile(*)

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Surname(*)

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Home Phone

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Work Phone

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Email(*)

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Would you like to receive your invoices via email(*)

YesNo

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(A $2.75 paper bill fee incl GST applies if you get your bills by post.)

Are you eligible for Government concession(*)

YesNo

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Authorised contact details

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First Name

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Home Phone

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Mobile

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Date of Birth

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Surname

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Work Phone

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or Business Name

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Contact Name

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ABN

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Unit/Flat No.(*)

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Street No.(*)

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Street(*)

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Suburb(*)

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State(*)

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Postcode(*)

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Building Name

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Postal details for accounts

(if same as supply address, write AS ABOVE – if email, write EMAIL)

Name(*)

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Unit/Flat No.

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Street No.

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Street

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Suburb

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State

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Postcode

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Do you wish to be an active participant in our automatic debit arrangement?(*)

YesNo

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If YES: Please fill out the Direct Debit form (available here)

Equipment reliant on energy

Will there be life support machines or any medical equipment installed at your address that’s reliant on your energy supply?(*)

YesNo

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If YES: Please fill out the form (available here)

You have selected "Yes". Pease Click here to download and complete the following form.

Customer Identification*

(Please attach a copy of your I.D. to your account forms)

Identify using:(*)

Driver LicensePassport

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Driver License Number(*)

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Passport Number(*)

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Expiry Date(*)

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Expiry Date(*)

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State of Issue(*)

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Country of Issue(*)

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Upload Scan/Copy Documentation (max upload size 8mb)

max upload size 8mb

Important information

Tenants may be required to pay a Security Deposit as per our Terms and Conditions

Utility Shop requires access to your meters at all times.
To find out more about how Utility Shop collects, uses, holds and discloses your personal and credit information see our privacy and credit reporting statements at utilityshop.com.au/other/privacy-policy.html.
This application will be based on our Embedded Networks offer for your region. Utility Shop may vary the terms, conditions, nature, amount and structure of your charges. If they do change, we’ll let you know. We’ll send you an agreement pack which explains the terms and conditions, your payment options, the charges and fees that apply and your 10 business day cooling off period. You can read the charges and fees when you receive the agreement pack. You can also contact the Customer Service Centre on 08 7127 1510 for more information about pricing.

I understand that to close my account, I need to provide Utility Shop with 5 business days’ notice. I have read through the Terms & Conditions related to my supply of electricity and hot water and understand my obligations as a customer of Sustainable Savings Pty Ltd. Invalid Input

We collect your personal information in order to communicate with you (including handling or responding to your requests), provide our services to you, and otherwise facilitate our dealings and accomplish any purposes for which you have contacted us. We may be unable to perform these activities if you do not provide the personal information we request.

We may disclose your personal information to third parties as necessary and appropriate in the course of performing our activities and functions. For example, we may disclose your personal information to certain contractors or agents, distributors, utility providers and related bodies corporate in some circumstances. Generally, we are not likely to disclose your personal information to overseas recipients.

We may use yor personal information for the purposes of direct marketing (such as to notify you about services or opportunities that may be of interest to you), and by providing us with your personal information you consent to us doing so. However, if you do not wish to receive direct marketing, please notify us or use the opt-out mechanism provided in our communications.

Our Privacy Policy (which can be found here) contains information about how you may access your personal information held by us and seek correction of such information. It also contains information about how you may complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint.

If you would like further information about how we handle your personal information, please refer to our Privacy Policy or contact us.

Connecting your electricity or hot water with Utility Shop is easy

Online Connection Application Form

Account holder details

Authorised contact details

Supply Address

Postal details for accounts

Equipment reliant on energy

Customer Identification*

Important information