FAQ
At Utility Shop we are here to help. Most common questions are under these topic areas.
Customers who receive Centrelink benefits or allowances can call Centrelink directly on 1800 050 004. South Australian customers can access other concessions and rebates by calling: 1800 307 785. You’ll find more information at www.dva.gov.au/factsheet-con04-concessions-south-australia.
Alternatively, if you wish you can contact Utility Shop contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
Your meter is called a sub-meter, which has a unique meter number on it. This meter number appears on your Utility Shop Customer Account on our website, as well as on your utility bill.
An AER (Australian Energy Regulator) approved sub-meter is used to measure your energy use.
Alternatively, if you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
If you wish you can contact Utility Shop - contact page.
During business hours – Monday to Friday 9am to 5pm.
Your meter is called a sub-meter, which has a unique meter number on it. This meter number appears on your Utility Shop Customer Account on our website, as well as on your utility bill.
An AER (Australian Energy Regulator) approved sub-meter is used to measure your energy use.
1. TORCH
Always handy to have a torch in an easily accessible place.
2. COMMUNICATION MEANS
Hopefully your phone has enough battery power left. It is more difficult these days to find a phone that does not need power. Particularly if you do not have a home fixed phone .
For extreme weather it is always advisable to have a battery-powered radio to listen to news and emergency warnings.
3. GENERATOR
Only use essential items, many electrical items are nonessential and will waste power.
Always follow instructions when using the generator.
4. SAFETY PROCEDURES
Whether a home or business, it is always advisable that all tenants clearly know what to do in case of an emergency. Your building may have an emergency procedure and an evacuation assembly point.
